Have on their cv. Without leaving the editorial field also leaves the first issue of the journey by dec magazine . This is a unique project in spain where you can find reference firms success stories and tools to boost the customer experience in your .pany . The great reception shows the success of its launch and encourages us to work hard to share new useful texts for the next issue. They do not need an isbn but both the technical sheets and the reports are highly anticipated by our partners and followers. In we published seven technical sheets and presented the first study on customer experience management in b b .panies in spain prepared jointly with deloitte digital. Without a doubt the other great novelty of this that is ending has been dec selección.
Through this contest we have selected the best customer experience methodologies based on the .customer wave. Framework . chosen were experience calculator ey personas experience framework ey customer segmentation for experiential management based on archetypes behaviors Mobile App Development Service izo customer journey experience design map izo the roi of customer experience and its impact on results experience economics izo cx boolster toolkit bts simple & digital customer experience model bain we cannot turn the page without giving a nod in this summary to the dec fridays and the workshops.
Events with lower attendance than the awards or the congress but due to the capacity policy rather than due to demand for attendance. Each edition fills the celebration hall and the speakers always give us interesting lessons to apply in our daily lives. In we celebrated our fifth anniversary. Five years of seamless growth that require a leap forward. We must not forget the events that have made us essential on the international scene and the publications of material on customer experience. In summary of the above we are finalizing the final landing in america.
發表於 2023-12-12 14:22:45
