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AI Marketing for SEO-friendly content
4. AI in Chatbots and Automation
Customers can’t wait long, and employees can’t always answer all their questions. AI helps businesses provide 24/7 customer service through chatbots and automate interaction processes.
ManyChat, Drift, Chatfuel: These platforms use AI to create chatbots that can automatically sweden number data interact with customers via Zalo, Facebook Messenger, or website, answering questions and supporting customers anytime, anywhere.
Intercom AI: Assist customers with everything from simple questions to complex requests, and forward to a human agent when necessary.
How to apply AI chatbot to business
Collect customer information: Chatbots can ask for basic information like name, needs, or shopping history to personalize the customer experience. For example, an e-commerce site can use a chatbot to collect customer preferences and suggest appropriate promotions.
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